Privacy Policy
How we collect, use, and protect your personal information.
1. Information We Collect
- When you place an order, make an inquiry, or contact us, we may collect your name, phone number, email address, and delivery address.
- We also collect information you voluntarily provide through our contact form, inquiry forms, or newsletter signup.
- Our website may automatically collect technical data such as your browser type, device information, and pages visited to help us improve our services.
2. How We Use Your Information
- To process and fulfil your cake orders, including delivery coordination.
- To respond to your inquiries and provide customer support.
- To send order confirmations, updates, and delivery notifications.
- To send you our newsletter if you have opted in — you can unsubscribe at any time.
- To improve our website, products, and services based on your feedback and usage patterns.
3. Information Sharing
- We do not sell, trade, or rent your personal information to third parties.
- We may share your delivery details with our delivery partners solely for the purpose of fulfilling your order.
- We may disclose your information if required by law or to protect our rights and safety.
4. Data Security
- We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure.
- However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
5. Cookies
- Our website may use cookies and similar technologies to enhance your browsing experience, remember your preferences (such as theme settings), and analyse site traffic.
- You can control cookie settings through your browser. Disabling cookies may affect some website functionality.
6. Your Rights
- You have the right to access, correct, or request deletion of your personal data.
- You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
- To exercise any of these rights, please contact us using the details below.
7. Changes to This Policy
- We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date.
- We encourage you to review this policy periodically to stay informed about how we protect your information.
Questions about your privacy?
If you have any questions or concerns about this privacy policy or how we handle your data, please contact us at chamutamubakery@gmail.com or visit our contact page.